On October 17, Manitoba Public Insurance’s President & CEO, Ben Graham, presented to a full house of Manitoba Chambers of Commerce members and guests. After 18 months at the helm of the crown corporation, and following high-profile debates playing out in the media with the broker community regarding online services, Mr. Graham shared his perspective on the MPI customer experience and the organization’s plans to evolve it.

To view a PDF of the presentation slides, click here.

Thank you to MPI; MBiz Breakfast Series presenting sponsor 6P Marketing; event sponsor, Insurance Brokers Association of Manitoba (IBAM); and our supporting partners Travel Manitoba, CPHR Manitoba, and the Winnipeg Free Press.